Terms and Conditions

Xtra Detail – Mobile Auto Detailing
New Westminster, British Columbia

Last Updated: Feb 15th, 2026

Consent to Contact

By submitting your phone number and email address through our website, booking forms, advertisements, or any communication channel, you provide express written consent for Xtra Detail, its affiliates, agents, and service providers to contact you regarding detailing and related services.

This may include:

Autodialed, prerecorded, or artificial voice calls

SMS or MMS text messages

Email communications

This applies even if your number is listed on the National Do Not Call Registry.

You may opt out at any time by:

Replying STOP via SMS

Calling us at +1 236-513-7204

Emailing a Do Not Call request to [email protected]

Message and data rates may apply.
Consent is not a condition of purchase.

By communicating with us by phone, text, or email, you consent to the recording of calls, texts, and emails for quality assurance and training purposes.

General

This website (“Site”) is owned and operated by Xtra Detail (“we,” “us,” or “our”).

By visiting, accessing, or using our Site — including booking detailing services or accessing any content — you agree to be bound by these Terms of Service and our Privacy Policy.

We may update or modify these Terms at any time. Updated Terms will be posted on this page. Continued use of the Site or our services constitutes acceptance of any changes.

Intellectual Property

All content on this Site — including but not limited to:

Logos

Branding

Images

Videos

Text

Graphics

Downloadable materials

—is the property of Xtra Detail or its licensors and is protected by copyright, trademark, and other applicable laws.

You may download or print materials for personal, non-commercial use only. Redistribution, reproduction, modification, or commercial use without written permission is strictly prohibited.

User Content

If you submit content to us — including reviews, photos, testimonials, or comments — whether through our website, social media, or other communication channels, you confirm that:

You own the content or have permission to share it

You are at least 13 years old

You grant Xtra Detail a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display such content for business, marketing, and promotional purposes.

You consent to the use of your name, initials, or username in connection with such content.

Linking & Framing

You may link to our Site provided the link does not falsely imply sponsorship, affiliation, or endorsement.

You may not frame, embed, or mirror any content from our Site on another website without prior written permission.

Disclaimers

Our Site and services are provided “as is” and “as available.”

We do not guarantee:

Uninterrupted access

Error-free performance

Complete accuracy of information

We are not responsible for any consequences arising from your use of our Site or services.

All detailing services are performed to professional standards; however, customers acknowledge that automotive services carry inherent risks. By booking services, you accept those risks.

Use of our Site and services is at your own risk.

Online Purchases & Services

Any purchase of detailing services is subject to service-specific terms discussed at the time of booking.

We reserve the right to:

Refuse service

Cancel appointments

Modify pricing due to vehicle condition or service requirements

We are not responsible for third-party services or products accessed through external links.

Registration & Account Security

If you create an account or submit booking information:

You must provide accurate and current information

You are responsible for maintaining the confidentiality of your login credentials

You are responsible for all activity under your account

We may suspend or terminate accounts that contain false, outdated, or misleading information.

Limitation of Liability

To the fullest extent permitted by law, Xtra Detail and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Loss of profits

Business interruption

Vehicle-related claims beyond service scope

Our total liability for any claim shall not exceed the total amount paid by you to Xtra Detail within the six (6) months preceding the claim.

Termination

We reserve the right to suspend or terminate access to our Site or services at any time, without notice, for any reason.

Any provisions that should reasonably survive termination shall remain in effect.

Refund Policy

Refund eligibility is determined on a case-by-case basis.

Unless explicitly stated at the time of purchase, refunds are not guaranteed.

If payment fails or is reversed, we reserve the right to suspend service or restrict access until payment is resolved.

Copyright Infringement

If you believe any content on our Site infringes your copyright, please send a written notice including detailed information to:

Email: [email protected]

We will review valid notices and take appropriate action where required.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada.

Any disputes arising from these Terms or use of our services shall be resolved in the courts of British Columbia, unless otherwise required by law.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Updates to These Terms

We may update these Terms at any time.

You are encouraged to review this page periodically. Continued use of our Site or services constitutes acceptance of any updates.

Contact Us

If you have questions regarding these Terms of Service or our policies, please contact:

Xtra Detail
Mobile Auto Detailing
New Westminster, British Columbia
Phone: +1 236-513-7204
Email: [email protected]