Privacy Policy
Xtra Detail – Mobile Auto Detailing
New Westminster, British Columbia
Last Updated: Feb 15th, 2026
Consent to Contact
By submitting your phone number and email address through our website, booking forms, advertisements, or any communication channel, you provide express written consent for Xtra Detail, its affiliates, agents, and service providers to contact you regarding detailing services.
This may include:
Autodialed or prerecorded voice calls
SMS or MMS text messages
Email communications
This applies even if your phone number is on a federal, provincial, or national Do Not Call list.
You may opt out at any time by:
Replying STOP to any SMS message
Calling us at +1 236-513-7204
Emailing us at [email protected] with a Do Not Call request
Message and data rates may apply.
Consent is not a condition of purchase.
By communicating with us by phone, text, or email, you also consent to having those communications recorded for quality assurance and training purposes.
Personal and Non-Personal Information
We collect two types of information:
1. Non-Personal Information
This includes information that does not personally identify you, such as:
Browser type
IP address
Device type
Website usage data
Anonymous analytics data
This information may be used and shared in aggregate form for analytics, advertising performance, and business improvements.
2. Personal Information
This includes information you voluntarily provide, such as:
Full name
Email address
Phone number
Service address
Vehicle information
Payment information
Booking details
We collect this information through:
Online booking forms
Website contact forms
Phone calls or text messages
Email communications
Customer surveys
Payment transactions
Cookies and Tracking Technologies
Xtra Detail and its technology partners may use cookies, web beacons, tracking pixels, and similar technologies to:
Improve website functionality
Remember user preferences
Track website traffic
Measure advertising performance
Optimize marketing campaigns
You may disable cookies through your browser settings; however, doing so may affect certain website features.
How We Use Your Information
We may use the information we collect to:
Provide and manage detailing services
Confirm appointments and send reminders
Process payments
Deliver service updates
Respond to inquiries
Send promotional offers or marketing communications (unless you opt out)
Improve our website, services, and customer experience
Analyze business performance
Comply with legal obligations
Protect against fraud or misuse
Where possible, personal data may be anonymized for analytics or research purposes.
Sharing Your Information
We may share your information with:
Payment processing providers
CRM and booking software platforms
Email and SMS communication platforms
Marketing service providers
Financial institutions when processing transactions
Government or legal authorities when required by law
We do not sell your personal information to third parties.
All service providers are required to maintain confidentiality and protect your data.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Access to personal information is limited to authorized personnel and service providers who require it to operate our business.
While we strive to protect your data, no method of transmission over the internet is completely secure.
Accessing, Correcting, or Deleting Your Information
You may request to:
Access your personal data
Correct inaccurate information
Delete your personal information
Unsubscribe from marketing communications
To submit a request, please contact:
Xtra Detail
Phone: +1 236-513-7204
Email: [email protected]
Location: New Westminster, British Columbia
We will respond to reasonable requests in accordance with applicable Canadian privacy laws.
Children’s Privacy
Xtra Detail does not knowingly collect personal information from children under the age of 13.
If you believe we have collected information from a child under 13, please contact us immediately so we can remove the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Xtra Detail
Mobile Auto Detailing
New Westminster, British Columbia
Phone: +1 236-513-7204
Email: [email protected]
By submitting your phone number and email, you provide express written consent for Xtra Detail, its affiliates, and service providers to contact you for detailing services, updates, or promotions. This may include automated or prerecorded voice calls, text messages (SMS/MMS), and emails—even if your number is on a Do Not Call registry. Message and data rates may apply. Consent is not required as a condition of purchase. You may opt out at any time by replying STOP to any SMS or by emailing a Do Not Call request. By calling, texting, or emailing Xtra Detail, you also consent to having those communications recorded for quality assurance and training purposes. For full details, review our [Privacy Policy] and [Terms of Use].